Process

Description

PROCESS — Consideration Circle

How work, flow, and coordination actually happen

Why this circle exists

Processes shape everyday experience.
They determine stress, waste, frustration, and dignity in work.

This circle exists to make invisible friction visible.

Core tension

Efficiency without care creates harm.
Care without flow creates stagnation.

Optimising parts of a process can damage the whole.

How to use this circle

Use the Process circle to:

• observe flow, delays, and handovers,
• identify waste beyond cost alone,
• notice where human effort is strained or ignored.

Look at what actually happens — not what the process diagram says.

Relation to the STEEP canvas

Process insights inform technical and organisational redesign, ensuring flow supports both performance and people.